Higher Profits and More Efficiency: Discover How Alpine Lodging Transformed with Beyond
Alpine Lodging Sun Valley, founded in the late 1980s, is a leader in providing high-quality vacation rental properties in picturesque Sun Valley. With more than 140 properties under management, Alpine Lodging has built a reputation for excellence and reliability in the hospitality industry.
Despite its longstanding success, Alpine Lodging faced significant challenges when it came to revenue management for its business:
- Pricing Challenges: Managing real-time pricing for 140+ properties was labor-intensive and complex. Manual pricing adjustments were time-consuming and prone to suboptimal pricing strategies.
- Credit Card Processing Issues: The company struggled with its current credit card processing solution, finding its customer support lacking.
“Beyond is always asking for suggestions and improvements, and I really feel heard. As a result, Beyond is continuously improving and growing with our business.”
The Solution: Beyond’s Revenue Management System
To address these challenges, Alpine Lodging turned to Beyond, a complete revenue management system. Beyond was introduced to Alpine Lodging at a conference, and it quickly became clear that Beyond's solution was the right fit. More than just dynamic pricing, Beyond's revenue management system allowed Alpine Lodging to optimize its pricing strategies effectively with advanced algorithms and real-time market data, set up a direct booking website optimized for versions, and fully embrace modern, easy payment processing.
“Once we got the hang of using Beyond, we fully embraced it. And not just with dynamic pricing from Beyond, but also through website management with Signal and now with payment processing through Tally. We are using the full system,” said Mark,
Key features of Beyond for Alpine Lodging include:
- Real-Time Price Adjustments: Automated price adjustments based on market conditions, occupancy rates, and competitive analysis.
- User-Friendly Interface: Easy-to-use dashboard that allowed Alpine Lodging staff to monitor and tweak pricing strategies effortlessly.
- Continuous Improvement: Regular updates and enhancements based on client feedback ensured that Beyond's platform evolved to meet the needs of Alpine Lodging.
“Beyond is always asking for suggestions and improvements, and I really feel heard. As a result, Beyond is continuously improving and growing with our business,” said Mark.
When it comes to Tally specifically, the team noticed big improvements right away. Transitioning to Tally provided Alpine Lodging with a reliable and efficient payment processing system. Tally's robust features quickly demonstrated their value:
- Seamless Integration with Escapia: Tally integrated flawlessly with their property management system, Escapia, ensuring smooth and consistent transaction processing.
- Accurate Reporting: Tally's comprehensive reporting capabilities made financial management more straightforward and transparent.
- Responsive Support: Access to human support and quick resolution of issues significantly improved the overall experience compared to the previous processor.
"Beyond's dynamic pricing has significantly improved our revenue management, and Tally's responsive support and accurate reporting have made financial management a breeze. We couldn't be happier with the results."
Results: Higher Profits, Cost Savings, & More Efficiency
The implementation of Beyond resulted in several positive outcomes for Alpine Lodging:
- Revenue Growth: Alpine Lodging experienced faster revenue growth compared to the market, attributed to optimized pricing strategies and efficient resource allocation.
- Operational Efficiency: Automating dynamic pricing and reliable credit card processing freed up staff to focus on other critical areas, enhancing overall productivity.
- Customer Satisfaction: Improved pricing accuracy and reliable transaction processing strengthened relationships with property owners and guests.
- Cost Savings: Transitioning to Tally saved Alpine Lodging $18,000 in direct website maintenance fees and reduced credit card processing costs below budgeted amounts.
"Beyond's dynamic pricing has significantly improved our revenue management, and Tally's responsive support and accurate reporting have made financial management a breeze. We couldn't be happier with the results," said Mark.
The strategic partnership between Alpine Lodging and Beyond has transformed revenue management at Alpine Lodging. By leveraging Beyond's advanced pricing algorithms, direct booking website, and reliable processing solutions, Alpine Lodging has achieved significant improvements in revenue growth, operational efficiency, and customer satisfaction.
Ready to revolutionize your business operations like Alpine Lodging? Book a demo with Beyond today and discover how our dynamic pricing and credit card processing solutions can drive your business forward.
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