Alpine Lodging Sun Valley, founded in the late 1980s, is a leader in providing high-quality vacation rental properties in picturesque Sun Valley. With more than 140 properties under management, Alpine Lodging has built a reputation for excellence and reliability in the hospitality industry.
The Challenge
Despite its longstanding success, Alpine Lodging faced significant challenges when it came to revenue management for its business:
- Pricing Challenges: Managing real-time pricing for 140+ properties was labor-intensive and complex. Manual pricing adjustments were time-consuming and prone to suboptimal pricing strategies.
- Credit Card Processing Issues: The company struggled with its current credit card processing solution, finding its customer support lacking.
“Beyond is always asking for suggestions and improvements, and I really feel heard. As a result, Beyond is continuously improving and growing with our business.”
The Solution
To address these challenges, Alpine Lodging turned to Beyond, a complete revenue management system. Beyond was introduced to Alpine Lodging at a conference, and it quickly became clear that Beyond's solution was the right fit. More than just dynamic pricing, Beyond's revenue management system allowed Alpine Lodging to optimize its pricing strategies effectively with advanced algorithms and real-time market data, set up a direct booking website optimized for versions, and fully embrace modern, easy payment processing.
“Once we got the hang of using Beyond, we fully embraced it. And not just with dynamic pricing from Beyond, but also through website management with Signal and now with payment processing through Tally. We are using the full system,” said Mark,
Key features of Beyond for Alpine Lodging include:
- Real-Time Price Adjustments: Automated price adjustments based on market conditions, occupancy rates, and competitive analysis.
- User-Friendly Interface: Easy-to-use dashboard that allowed Alpine Lodging staff to monitor and tweak pricing strategies effortlessly.
- Continuous Improvement: Regular updates and enhancements based on client feedback ensured that Beyond's platform evolved to meet the needs of Alpine Lodging.
“Beyond is always asking for suggestions and improvements, and I really feel heard. As a result, Beyond is continuously improving and growing with our business,” said Mark.
When it comes to Tally specifically, the team noticed big improvements right away. Transitioning to Tally provided Alpine Lodging with a reliable and efficient payment processing system. Tally's robust features quickly demonstrated their value:
- Seamless Integration with Escapia: Tally integrated flawlessly with their property management system, Escapia, ensuring smooth and consistent transaction processing.
- Accurate Reporting: Tally's comprehensive reporting capabilities made financial management more straightforward and transparent.
- Responsive Support: Access to human support and quick resolution of issues significantly improved the overall experience compared to the previous processor.
"Beyond's dynamic pricing has significantly improved our revenue management, and Tally's responsive support and accurate reporting have made financial management a breeze. We couldn't be happier with the results."
Alpine Lodging
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Automated price adjustments based on real-time market trends, eliminating the need for manual corrections.
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Data-backed reports that help Arrived communicate with current and potential owners.
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Automated price adjustments based on real-time market trends, eliminating the need for manual corrections.
