Hosts and property managers are always on the lookout for must-have vacation rental tools that have the potential to revolutionize their business. However, the key lies in finding a solution that not only promises ease of use and swift adoption, but also delivers significant impact quickly, ensuring the perfect balance between innovation and immediate value.
Enter Beyond: the game-changing revenue management system that's revolutionizing how hosts and property managers boost their bottom line and simplify their workflows. But don’t just take our word for it! We caught up with two Beyond customers, Julie Byrd of Cabo Villas and Erin Harrell of Beachwalk Vacation Rentals, to share their experiences.
Getting Started with Beyond: A Seamless Experience
How was it to get started with Beyond? Any advice for new users?
Julie Byrd:
"Getting started with Beyond was very easy, almost too easy. My advice to new users is to trust the process. If you try to overthink it, you will get lost in the weeds."
Erin Harrell:
"Once we got used to the way things worked in Beyond, it was a breeze. The build-out and integration were easy, but there were a few things we just didn’t know initially, like setting turn days in Beyond and not just in Escapia."
Key Takeaway:
Both Julie and Erin emphasize the ease of getting started with Beyond. However, it's important to familiarize yourself with the platform to avoid any initial hiccups.
Immediate Impact on Business
What impact did using Beyond have on your business right away? Did you save time, get more bookings, etc.?
Julie Byrd:
"We thankfully installed Beyond in 2022 just when we were booming—our average daily rates (ADRs) went far above rates we had ever seen in the past. Now that things have stabilized, Beyond enabled us to gain market share since we can dynamically change rates based on demand and beat the market."
Erin Harrell:
"When we first implemented Beyond, many of our homes were already 80% booked for the season. It wasn’t until we started booking for the following season that we started to see the impact of dynamic pricing on not just our peak rates, but our off-season occupancy. We have some homes this year that are doubling their one-month revenue due to dynamic pricing from Beyond.
I have saved so much time controlling rates & pricing strategy in Beyond versus in my property management system (PMS). My PMS is very clunky, old, and not user-friendly. Changing a rate or dropping a length of stay restriction would take 15 minutes, every time. Having a way to quickly impact changes in restrictions and rates with Beyond has been a lifesaver."
Key Takeaway:
Beyond's dynamic pricing capabilities immediately impacted both Julie and Erin's businesses, significantly boosting ADRs and off-season occupancy. The platform also saved them considerable time by simplifying rate and restriction adjustments.
Most Impactful Features of Beyond
What feature on the Beyond dashboard is most impactful?
Julie Byrd:
"I find the vacation rental data insights and Comp Sets extremely useful, and I am very much looking forward to the new features coming out soon!"
Erin Harrell:
"I LOVE being able to sort by Revenue Goal progress! I can quickly see where I am pacing ahead or behind, and focus my attention where they will make the most impact. The Auto-Booking Reviews are also extremely helpful. I can easily see what Beyond is recommending on each home, and decide whether or not to accept their changes. But overall, the most important part of our relationship with Beyond is having an awesome, dedicated account manager to reach out to for help or advice."
Key Takeaway:
The most impactful features of Beyond vary depending on individual needs. Julie values the stats and Comp Sets, while Erin finds sorting by revenue goal progress and auto-booking reviews particularly useful. Both agree that having customer support is invaluable.
Advice for New Beyond Users
- Trust the Process: Both Julie and Erin highlight the importance of trusting Beyond’s dynamic pricing algorithms. Overthinking or trying to manually intervene too much can lead to inefficiencies.
- Understand the Platform: Take the time to learn the ins and outs of Beyond. This includes understanding how to set turn days and other specific settings that might not be immediately obvious.
- Leverage Customer Support: Don’t hesitate to reach out to Beyond’s customer support team. Having a dedicated customer success manager (CSM) can make a significant difference in your experience and success with the platform.
For vacation rental property managers looking to optimize their operations, Beyond offers a powerful, user-friendly solution. As Julie and Erin's experiences demonstrate, getting started with Beyond is straightforward, and the benefits are immediate and substantial. From boosting average daily rates and off-season occupancy to saving time on rate adjustments and leveraging insightful analytics, Beyond is a game-changer for the vacation rental industry.
Ready to see the impact Beyond can have on your business? Let’s chat!
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